I bought two excelent rugs and I sent back one (decor raison) two weeks ago and not yet received refund. Otherwise, I am very happy with this company.
Very quick delivery. Goods as described. Fair 32 day returns policy if rug proved unsuitable.
Excellent quality and value.
Customer interface
Customer interface
Excellent service. Even when things go wrong. Possibly do better? !Stop! using UPS Stanford Le Hope as clearly checks and security of goods is not what it should be.
Couldn’t fault the service or the beautiful rug. Thanks guys
Very satisfied with quality and service. Delivery was not as I expected. Didn't get the carpet delivered at my address. Got a message from UPS that I wasn't at home which is not correct. Had to pick ...